⚠️ IMPORTANT NOTICE — LEGAL & SHIPPING POLICY ⚠️
📜 Legal Responsibility
Before placing an order, it is your responsibility to ensure that the substances you intend to purchase are legal in your country.
You can typically verify this information through your government’s official website or drug control agency.
🌍 Country-Specific Shipping Restrictions
🇺🇸 United States
We do not ship Research Chemicals (RCs) to the USA or to U.S. citizens, regardless of their current country of residence.
🇬🇧 United Kingdom
We do not ship Research Chemicals (RCs) to the UK or to UK citizens, regardless of where they reside.
🇮🇹 Italy
Shipping times to Italy are very slow, ranging from 2 to 6 weeks.
No reshipments or refunds will be issued until 6 full weeks have passed.
🇩🇰🇳🇴🇸🇪 Scandinavian Countries (E-Juices, Drops, Capsules)
For orders including e-juices, drops, or capsules:
In case of loss, customs seizure, or delivery issues, no refunds or complaints will be accepted.
🇨🇳 China, Southeast Asia & Middle East
We do not ship to China, Southeast Asia, or any Middle Eastern countries.
🚫 High-Risk Destinations
We cannot guarantee successful delivery to the following countries:
Finland, Norway, Sweden, Estonia, Latvia, Lithuania, Belgium, Switzerland, and Italy.
If you choose to order, we strongly advise placing small orders only.
❗ Important Disclaimer
If you purchase a product that is scheduled or restricted in your country and it is seized by customs, we will not be held responsible.
No refunds, reships, or complaints will be processed in such cases.
SHIPPING METHODS
We have 2 ware houses in Europe with different shipping prices and policies.
Shipped via DHL or DPD with a tracking number from the Netherlands or Germany.
Delivery time: approximately 1 week across Europe.
Restrictions:
Please read carefully instructions on the product page!
Products like Sleeping pills and Painkiller CANNOT be shipped to the Netherlands, Denmark, Finland, Sweden, Norway, or Switzerland.
EU MEDS products can only be shipped to European countries and domestic addresses.
No shipping to Pack Stations, Poste Restante, or PO Boxes.
Orders are shipped within 48-72 hours after payment is confirmed.
Shipped via EMS with a tracking number from India or Singapore.
Delivery time: approximately 2-3 weeks worldwide.
注：
We have three warehouses located in India and Singapore.
- If you order multiple products, they may ship separately from different locations.
- Shipping fees will be calculated for each shipment, and you will receive multiple tracking numbers.
If the required product is available via EU MEDS, we recommend ordering from there for faster and more reliable delivery.
Orders are shipped weekly via express mail without a tracking number from a low-risk European country.
Delivery time: approximately 10 working days across Europe.
Important:
If shipping to Pack Stations, Poste Restante, or PO Boxes, note that shipments without a tracking number may be lost.
- Confirm that tracking is not required for these locations before placing your order.
- No complaints or refunds will be processed for lost shipments.
EU RC products can only be shipped to European countries.
CHINA EXPORT – WHOLESALE – 55€
Orders are shipped within 48-72 hours after payment is confirmed.
Shipped via courier with a tracking number from China, the shipper will select the best courier for your destination. It’s not possible select the courier.
Delivery time: approximately 3-4 weeks worldwide.
In case of loss, seizure by customs, or other issues:
NO refunds or complaints will be accepted.
注文状況
支払い保留： Your Bitcoin payment has not yet been confirmed on the blockchain.
処理： Payment has been received, and your order will be shipped based on the schedule for the selected shipping method.
完全だ： The order has been shipped.
中止： Payments are checked every 24 hours. If your order is paid but remains “Cancelled,” please contact us via email.
On Hold: We are waiting for a bank transfer or resolving an issue with your order. Check your email for a notification from us.
返金された： The order has been refunded.
PACKAGE HELD BY CUSTOMS – WHAT TO DO?
Reasons for Customs Hold:
- Missing or incorrect paperwork.
- Prohibited or restricted items.
- Undervaluation of package contents.
- Random inspections or customs backlogs.
Duration of Customs Hold:
The duration varies:
- Most shipments clear within 3-5 days.
- Some may face delays of 1-2 weeks or longer, especially if paperwork is missing or inspections are required.
Clearing Customs:
To release a package, the following steps may be necessary:
- Review and correct paperwork.
- Pay any applicable duties or taxes.
- Allow time for inspections and resolve bureaucratic delays.
What to Do if Your Package is Stuck:
- Contact the carrier for more information.
- Notify the seller.
- Pay any outstanding duties or fees promptly.
- Be patient, as delays are common.
If your package is held for over 30 days, inquire about the process for abandoned shipments.
Key Takeaway:
Most customs issues can be resolved by submitting accurate paperwork and payments promptly.