Refund and Returns Policy
Thank you for shopping with us. We take pride in providing our customers with high-quality products and services. We understand that sometimes you may need to return or refund an item, and we’re here to assist you with that.
We will only refund your purchase if the item has not been shipped or you have received the wrong item. You will be required to provide us with proof of your claim, such as a tracking number or a picture of the incorrect item.
Please note that not all products can be reshipped or partially refunded, and we will discuss such cases with you individually.
If you have ordered a scheduled product and it is seized by customs, we are not responsible, and we will not be able to issue any refund or complaints.
Additionally, if you are placing an order from a high-risk country and the item is lost or seized, we will not be responsible for it, and no refund or complaints will be issued.
Please ensure that you enter the correct address during the order placement process. If you enter the wrong address, we will not be able to reship the product or offer any complaints.
We do not accept returns for any products, regardless of the situation.
If you wish to make a complaint, please wait at least 30 days from the shipping date before contacting us. This is to allow for any possible shipping delays or issues to be resolved.
If you have any questions or concerns about our Refund and Returns Policy, please do not hesitate to contact us. We will do our best to assist you in any way we can.